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Product
Overview
The Perfect Response Orthotic® (PRO) is
a Neuro-IFRAH®
Orthotic invented by Waleed Al-Oboudi, as an adjunct to the Neuro-IFRAH®
Approach by Waleed Al-Oboudi. The Neuro-IFRAH® Approach is taught throughout the United States
and internationally.
The PRO Insole™ is specifically
designed to aid with the transition from using the Perfect Response
Orthotic® to walking without an orthotic. It maintains toe extension
and supports the foot, yet allows for movements in the forefoot, midfoot,
and hindfoot that are critical for maintaining, attaining and regaining the
state of balance during walking as well as facilitating the dynamic
qualities essential for support and propulsion among other characteristics
during walking. This insole is the perfect adjunct to be used during
therapy when the therapist is working with the patient on dorsiflexion when
the Perfect Response Orthotic® is removed and foot support, movement, and
toe extension is necessary. It is convenient when the PRO Insole™ is
ordered at the same time the Perfect Response Orthotic®
as the options in
therapy are increased, helping with this transition without delay.
This item will soon be provided in prefabricated
sizes, and in the meantime is only ordered by custom.
If the
PRO Insole™ is
ordered along with the
Perfect Response Orthotic® and no additional
casting is needed the price is 200.00.
If the PRO Insole™ is ordered within 3 months of
delivery of the
Perfect Response Orthotic®, then no additional
casting is needed and the price is 250.00.
If the PRO Insole™ is ordered after 3
months of delivery of the
Perfect Response Orthotic®
OR if the patient has never ordered the
Perfect Response Orthotic®, then a cast must be taken of the patient, and
the price is 300.00.
Orthotists interested in providing the
PRO Insole™ using KineMedic Concepts, Inc. for fabrication must first sign an
addendum to the Perfect Response Orthotic® license agreement issued by the Neuro-IFRAH®
Organization.
The Neuro-IFRAH®
Organization can be contacted directly by calling (858)
550-1455, or by emailing them at info@neuro-ifrah.org.
Once that agreement has been signed and returned to the Neuro-IFRAH®
Organization, you will be provided an instructional DVD if you have
not already received one covering the
background, specifications, and casting instructions for the
PRO Insole™.
Click Here For
the Account Application if your account has not already
been set up
SUGGESTED BILLING CODES:
ORDERING INSTRUCTIONS
Once you are set up as
a provider for the
PRO Insole™, follow the instructions below to place your
first order.
Cast your patient according to
the specifications in the video you received.
Then fill out one of our
Perfect Response Orthotic® and
PRO Insole™
Order Forms in its entirety.
It is important to remember that the standard option
will be provided when no option is selected.
If the patient was cast in the position outlined in the
video and
the
order is completed with the standard option(s), in most cases,
will result in
a good fit without a delay.
If you would like some small corrections made to your cast
please indicate that on your order form. To remind
you of the importance of this information, we have highlighted
the Cast Correction – Position of Function section.
If this section is not completed, we will attempt to
contact you in order to clarify your requirements, which most
likely will delay your order. We cannot
over-emphasize enough the importance of a cast meeting our
specifications. The less modifications and cast correction
that is required for a cast to meet our position standards, the
better the brace will fit and perform.
If a cast is
taken and it does not meet the specifications as indicated in your
casting video, and if it requires major cast modifications, please
recast the patient. Additional charges and a time delay may
apply for casts needing major corrections.
A box is provided for you to write in any request
for features or options not available on the Order Form.
On the bottom right side of the Order Form, indicate any
anatomical irregularities and/or measurements that may help us in
fabricating the brace, or any other requests for information.
You may also call our office at (909) 337-3449 to discuss any
questions or concerns, or e-mail us at
kinemedicconcept@aol.com.
Click Here for the Order
Form
TURNAROUND TIME
Our goal is to deliver a quality product in a timely
manner. Once we receive all the information required to
process the order, we will need to have up to 8 business days to complete the
fabrication. At
completion, the brace will be shipped via UPS 2nd Day Air (except
for deliveries to CA, AZ, UT and NV, will will ship via UPS Ground).
Some factors that may cause a delay include:
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An order requiring special
attention due to unusual patient circumstances
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An incomplete Order Form
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Poor cast quality
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A cast that needs correction
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Payment questions/approval
To request a reduced turnaround time, you may
request a rush order by calling our office.
We will give you an idea of how quickly we may be able to
finish the order, and discuss upgrading the shipping to overnight
delivery, and what those additional costs will be.
You may call or e-mail our office to check the
status of an order.
BILLING
As a central fabricator, we are able to directly
bill your facility. When
you complete the Application, specify whether you would like
an open account set up, or if you would prefer to pay by credit
card, and then provide the information requested.
SHIPPING/RUSH DELIVERIES
Orders are shipped via UPS 2nd Day Air, (except
for deliveries to CA, AZ, UT and NV, which will ship via UPS
Ground). If you wish to arrange
overnight delivery, please contact our office.
ADJUSTMENTS AND RETURNS
It is our goal to provide quality service and
customer satisfaction.
If there is a problem necessitating an adjustment or return, please contact our office immediately, and we will make
every effort accommodate your request.
WARRANTY
Each PRO Insole™ is fabricated from an acceptable cast of
the patient’s foot, and is guaranteed for fit, materials and
workmanship for 90 days beginning 14 days after the date of
shipment*. During that
period, we will adjust, repair or replace the product if a problem
exists. Abuse or undue
rough wear and tear will void the warranty.
This includes not wearing a shoe over the brace except during
therapy times, and/or destruction from outside sources such as heat,
cold, impact or undue abrasion beyond normal wear and tear.
Patients should communicate with their practitioner about
concerns regarding fit or workmanship.
This will enhance our ability to resolve any issues you are
experiencing as efficiently and quickly as possible.
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*the 90 day warranty period is intended to provide
ample time for brace fitting and troubleshooting.
It is recommended that this fitting occur within 2 weeks
following receipt of the brace.
The
Neuro-IFRAH®
Organization and originator, and inventor Waleed Al-Oboudi does not
assume any liability in regards to fabrication and fitting issues
between Kinemedic Concepts, orthotists and therapists. The Neuro-IFRAH®
Organization recommends that therapists requesting the
PRO Insole™
are Neuro-IFRAH
Trained® or Neuro-IFRAH Certified®.
The Neuro- IFRAH®
Organization and originator, and inventor Waleed Al-Oboudi does not
assume any liability for therapist decisions regarding
specifications related to the PRO Insole™
or issues related to design and
function of the PRO Insole™.
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